Why Is There Deposit Due?

$100 deposit is required when booking an appointment for service. This deposit will be
deducted from the total cost of service. This can be done in person at our showroom or 
over the phone with a valid credit card. We are committed to great service to all 
customers in a timely manner.

We do not retain credit card information and accept cash or check at time of service. A 
convenience charge may apply if using a credit card over the phone for the remaining 
balance. Cancellations with at least 72 hours notice will be refunded in full. 
Cancellations with less than 72 hours notice will not be refunded. Rescheduling your 
appointment with less than 48 hours notice will require an additional $75 deposit. We 
understand that things happen. Family emergencies, etc. However, cancellations affect 
not only you and us, but all other jobs scheduled that day. Please call or visit with 
questions regarding deposit policies.

Purchases

New table purchases require at least 50% deposit. Cash, check or major credit card. 
Balance due in full at time of delivery. Deposits on new tables will be refunded less 
20% restocking fee if order is canceled.

All game room furniture can be returned in its unopened packaging, if returned 
assembled you have 20 days from the time of purchase less a 20% restocking fee.

All items cues, cases, accessories, etc can be exchanged in its original unused 
packaging. Cues that have been chalked or show use will not be able to be exchanged 
or returned whatsoever.